We strive for 100% customer satisfaction in product and service.If,for whatever reason,you are not satisfied with your order. you can return it to us within 30 days of receipt of products. Customer is responsible for all shipping cost if seller is not at fault. All original items including all accessories which came with product must be included in the returned package. You have the option of exchanging the item(s) or receiving a refund for the full amount minus shipping fees of the original purchase price.